Agreement Resources

Our Team 

Agreement Resources, LLC offers a panel of experienced mediators, facilitators, consultants, conflict coaches and trainers to ensure the best fit for your dispute resolution or training needs. 

 Crystal Thorpe • Arline Kardasis • Rikk Larsen   

Halee Burg • Blair Trippe • Laurie Margolies

 


 

Crystal ThorpeCrystal Thorpe is a mediator, trainer, co-founder, and the principal of Agreement Resources, LLC, specializing in divorce mediation, and its division Elder Decisions® – which provides conflict resolution services for eldercare professionals, seniors and their families.

Crystal mentored divorce mediators through MWI's mentorship program at the Norfolk Probate and Family Court.  She has trained hundreds of mediators from around the world in the growing field of Elder & Adult Family Mediation, and she provides customized training in Conflict Resolution Skills.  She has presented seminars and workshops for the Academy of Professional Family Mediators, the Association for Conflict Resolution, the Program on Negotiation at Harvard Law School, and the Northeast Human Resources Association, among others.

Crystal is the co-author, with Rikk Larsen, of "Elder Mediation: Optimizing Major Family Transitions" for Marquette Elder's Advisor Law Journal.  She was the guest expert for The Washington Post online discussion “Family Mediation for Elderly Care” and has has been quoted in The New York Times and in other national press.  She and her colleagues co-authored the book Mom Always Liked You BestA Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises

She serves on the Board of Directors of the Massachusetts Council on Family Mediation and is a member of the Academy of Professional Family Mediators and the Association for Conflict Resolution.  She served on the Public Awareness Working Group and the Court Systems Working Group for the Massachusetts Trial Court’s Standing Committee on Dispute Resolution.

Prior to co-founding Agreement Resources and Elder Decisions® in late 2003, Crystal had over ten years of experience in the corporate and non-profit sectors in the areas of training, human resources, quality assurance and consulting.  Crystal holds an MSW and an MBA from Boston College and an undergraduate degree in Cognitive Science/Psycholinguistics, magna cum laude, from Brown University.

  


 

Arline KardassisArline Kardasis is a mediator, trainer, conflict coach and co-founder of Agreement Resources, LLC and Elder Decisions®. Her family mediation and conflict coaching practice includes divorce, post-divorce and marital mediation as well as elder mediation. 

Arline designs and delivers trainings for mediators, lawyers, social workers, eldercare professionals and public audiences.  She has presented workshops and seminars around the United States on the use of mediation for resolving adult family disputes - and participants have traveled to Massachusetts to attend these programs from more than 20 states and from Germany, the UK, Switzerland, New Zealand and Australia.

As a thought leader in the field, she has been invited to speak at the Harvard Law School Program on Negotiation, the Sino-U.S. Judicial Mediation Exchange Program, The American Bar Association, the National Association of Professional Geriatric Care Managers, and the National Academy of Elder Law Attorneys (NAELA) along with many other venues.

Arline served as a founding tri-chair of the Elder Decision-Making and Conflict Resolution Section of the Association for Conflict Resolution (ACR). She served for many years on the Board of Directors of the Association for Conflict Resolution - New England Chapter and is the former Vice President of the Chapter. She was the Newsletter Editor of the Chapter for several years.  She also served on the Public Awareness Subcommittee for the Massachusetts Trial Court’s Standing Committee on Dispute Resolution.

She received her BA in Political Science and Urban Studies from Boston University and her MAT with honors from Simmons College. She also completed the Harvard Law School Mediation Semester.

Arline Kardasis co-authored Mom Always Liked You Best:  A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises (published in 2011).  She also co-wrote “When Aging Issues Lead to Family Conflict” for Massachusetts Lawyers Weekly.

 


 

Rikk LarsenRikk Larsen is a co-founder of Elder Decisions® where he is a mediator, trainer and conflict coach.  At Agreement Resources, LLC, Rikk’s mediation and conflict coaching practice includes divorce, post-divorce, marital mediation, and life coaching.  He has created and presented conflict skills trainings to eldercare professionals from around New England.  Rikk served on a Subcommittee for the Massachusetts Trial Court’s Standing Committee on Dispute Resolution.  He co-presented “Using Mediation in Elder Law” at the Massachusetts Chapter of the National Academy of Elder Law Attorneys and presented a workshop “When Families Struggle with Dementia: Facilitating Solutions through Mediation” at the Dartmouth Alzheimer’s Conference.  He is the co-author, with Crystal Thorpe, of "Elder Mediation: Optimizing Major Family Transitions" for Marquette Elder's Advisor Law Journal.  He was featured on NPR’s Morning Edition show, “Mediators Help Families with Tough Choices of Aging” and in 2011, co-authored Mom Always Liked You Best:  A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises.

Rikk is a former case coordinator for Family and Probate Court and a case liaison for Small Claims Court for the Harvard Mediation Program.  He attended Harvard Law School’s Program on Negotiation.  He received his BA from Williams College and his MBA from Harvard Business School. 

 


 

Halee BurgHalee Burg mediates divorce and post-divorce matters, as well as conflicts between unmarried cohabitants and unmarried parents.  Halee also conducts marital mediation and supports family members in addressing other types of family disputes.  For many years, Halee has had a strong interest in helping couples and families manage conflict using a collaborative process, rather than a more traditional adversarial one, which too often exacerbates the level of conflict and attendant stress.

As a member of the mediation panels for several Boston area community mediation programs, Halee also provides community mediation services and mediates in a number of greater Boston District Courts.

Halee is a member of the New England Chapter of the Association for Conflict Resolution, the Academy of Professional Family Mediators, and the Massachusetts Council on Family Mediation.

Halee has written a number of articles regarding cohabitation and family mediation which can be found at Mediate.com.  She is a graduate of the University of Rochester (B. A., Psychology) and the Boalt Hall School of Law at the University of California, Berkeley (J.D.).

 


 

Blair TrippeBlair Trippe is a mediator, trainer, family business consultant, and co-founder of Agreement Resources, LLC where she mediates workplace and family disputes including eldercare and estates issues.  She is also a partner with Continuity Family Business Consulting.

Blair earned her MBA in marketing and finance from the Kellogg School of Management at Northwestern University, and a BA in psychology from Connecticut College.  She received mediation training from The Program on Negotiation at Harvard Law School, The Dispute Resolution Center at Northwestern University in Chicago, and the Center for Social Gerontology at Ann Arbor.  Blair also earned a Certificate in Family Business Advising from the Family Firm Institute. 

In addition to her mediation and consulting work, Blair co-authored Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises, and has developed and presented numerous workshops and training programs in Negotiations, Conflict Resolution Skills, and Peer Mediation for professionals and teens.  Blair has presented to the Program on Negotiation at Harvard Law School, the Family Firm Institute, the American Bar Association (ABA), the National Academy of Elder Law Attorneys (NAELA) and at the Map Through the Maze conference of the Alzheimer’s Association.  She also served on the faculty of the Dartmouth-Hitchcock Medical Center’s conference on Alzheimer’s disease.  She has been interviewed on television by Emily Rooney (WGBH TV) and the CBS Evening News with Katie Couric, on radio by Dan Rea, and has been quoted in several publications including AARP, More Magazine, and Slate.  She also has written or been featured in articles in Family Business Magazine and in SHRM (Society for Human Resources Management).

Prior to co-founding Agreement Resources and Elder Decisions® in 2003, Blair worked as a Marketing Specialist at Prudential Bache Securities in New York and was Director of Marketing and Industry Affairs for The Straumann Company, a healthcare start-up in Cambridge, Massachusetts.  She is a former Board member of the New England Association of Conflict Resolution, and a member of the Family Firm Institute.

Blair is an Overseer of the DeCordova Museum and Sculpture Park in Lincoln, Massachusetts.

 


 

Laurie Margolies is a management consultant, coach, and trainer who brings over twenty years of experience to her consulting practice.  Laurie focuses on team and organizational effectiveness, diversity and inclusion, facilitation, and executive coaching by using the organization’s business goals as the basis for problem identification and resolution.

Laurie’s expertise in strategic analysis and facilitation gives her a unique perspective and allows her to identify, explore, and find consensus resolutions for problems.  Known for her ability to communicate about serious and delicate issues clearly and objectively, Laurie is able to combine logic with creativity to guide her clients to find a long-lasting solution.

Laurie held a variety of positions at Digital Equipment Corporation, including Corporate Employee Relations Program Manager, Human Resources Planning and Development Manager, and Business Partner.  She also held several higher education positions including teacher, Assistant Dean of Students at Wheaton College, and Dean of Student Affairs at Wheelock College.  She received her Bachelors Degree from Tufts University and her Masters Degree from Boston University. Laurie is on the Board of the Human Resource Leadership Forum.

 


Kardasis and Thorpe photos courtesy of Neponset Valley Senior News/Rick Booth